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IDEX Product Quality Engineer in Benton Harbor, Michigan

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses ( around the globe, chances are, we have something special for you.

POSITION TITLE : Product/Quality Engineer (PQE)

REPORTING TO: Value Stream Manager, Rotary

LOCATION: Benton Harbor, MI

Who is GAST Manufacturing?

As a business unit of IDEX Corporation, GAST Manufacturing has a long history of being the leader in design and manufacturing of quality air-moving products. We specialize in offering cost effective solutions for a wide variety of industries including industrial manufacturing, healthcare, and environmental cleanup applications. We are looking to add more talent to our Benton Harbor, Michigan facility.

*This is an onsite position.

Scope of Role: The Product/Quality Engineer is responsible for completing assigned engineering projects in accordance with customer specifications or new product development. The person in this role will accomplish this by serving as a liaison between suppliers, manufacturing, and customers.


  • Leads efforts to reduce variation through design improvements.

  • Develop continuous improvement programs that will allow the overall business to decrease cost through the reduction/elimination of variation.

  • Test methods to ensure product integrity after design, process, or supplier changes.

  • Serves as primary contact for customer field complaints/requests.

  • Drives corrective action and provides customers with written reports.

  • Follows up with customers to ensure satisfaction.

  • Owns companywide corrective action process for internal and external product issues.

  • Monitors system to prevent overdue action requests.

  • Works with process owners to resolve problems and implement long term solutions with their areas.

  • Assists suppliers with corrective actions and verify when necessary.

  • Analyzes manufacturing statistical data, recognizing patterns and trends resulting in proactive product and process improvements.

  • Provides support by performing capability studies for uncontrolled processes.

  • Track improvements made and translate into measurable metrics.

  • Assist in leading weekly Quality Awareness meetings with production employees.

  • Work with manufacturing and engineering to create systems for measuring, analyzing, improving, and controlling to ensure delivery of quality products and processes.

  • Identify and lead organization wide lean/continuous improvement initiatives.

  • Maintain and improve current manufacturing processes and product designs to reduce variation and improve throughput.

  • Serve as an internal manufacturing process consultant for product groups, management, product development engineering, marketing, and sales.

  • Develop detailed manufacturing WI’s, SOP’s, and production reporting.

  • Observe testing methods and ensure adequate FPY, assist in the development and implementation of corrective action or product design improvements where necessary.

  • Create and maintain mechanism of providing visibility into operating performance.

  • Work with other departments within the corporation to ensure cost reduction efforts are being addressed, implemented and sustained.

  • Test methods to ensure product integrity after design, process, or supplier changes.

  • Manages and Leads Engineering Technicians to help achieve department goals

  • Leads Quality Related Projects with 80 Customers

  • Lead Contact and Point Person for On-Site Customer Audits


  • Sustainable performance improvements in Safety, Quality, OTD, Lead-time reduction, Inventory Turns, and PBIT

  • Timely and successful completion of various business transformation projects

  • Significant improvement in First pass yield, warranty claims, and customer quality complaints

  • Identification and implementation of transformational manufacturing processes (automation implementation, Poke-Yoke processes, material movement technology)


  • Bachelor’s Degree in Mechanical Engineering, Manufacturing Engineering, or Engineering Technology.

  • Minimum of 3 years of demonstrated work experience in a manufacturing environment with a focus on customer service, mix model machining, and assembly is preferred.

  • Trained in design for Six Sigma concepts preferred.

  • Working knowledge of GD&T methodology.


  • Demonstrates experience and knowledge in the manufacturing and/or industrial industry.

  • Self-starter maintains high ethical standards.

  • Demonstrates ability to lead and work well in a cross-functional team environment.

  • Possess strong project management, organizational, and prioritization skills.

  • Exhibits commitment to continuous quality improvement.

  • Strong ability to utilize statistical methods and implement new designs/processes to reduce variation.

  • Knowledge of lean concepts (5s, Kaizen, Kanban)

  • Must possess professional maturity and solid business judgment.

  • Working knowledge of TPS philosophies, utilizing kaizen.

  • Must be self-motivated, show initiative, anticipate and prevent issues by executing advanced problem-solving skills.

  • Ability to work well with customers and internal team members.

  • Ability to work well under pressure and time constraints to meet strict deadlines.

  • Excellent time management skills and the ability to multitask as needed.

  • Ability to operate computers and proficient in MSOffice applications.

  • Demonstrates proficiency in oral and written communications.

  • Authorized to work in the United States. Gast cannot offer sponsorship at this time.

GAST Manufacturing, a Unit of IDEX Corporation is an Equal Opportunity Employer committed to workforce diversity

The intent of this job description is to provide a representative summary of the essential duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

IDEX is an Equal Opportunity Employer and Affirmative Action Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws (Minorities/Females/Protected Veterans/Disabled).

Business Unit: Gast

Job Segment: HST Health & Science Technologies