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IDEX Applications Engineer - New Bedford, MA in New Bedford, Massachusetts

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses at https://www.idexcorp.com/our-businesses/business-segments/ around the globe, chances are, we have something special for you.

GENERAL PURPOSE

The Accusonic Applications Engineer will have experience in the fundamentals of electrical, mechanical, and civil engineering which enables the individual to take a multi-disciplinary approach to the design and development, application and installation of Accusonic products. This role requires both the engagement of Accusonic/ADS Sales team as well as the Accusonic Field Service team.

The Applications Engineer has responsibility to :

1) Provide application and product expertise and support to the Accusonic/ADS sales teams and customers;

2) Provide engineering support to PSO for product and manufacturing related issues; and

3) Provide technical support for Accusonic field service team, Accusonic representatives, and Accusonic customers.

RESPONSIBILITIES

  1. Provide technical expertise to ensure Accusonic products are developed and delivered to manufacturing on-time and on-quality.

  2. Interface with PSO and other contracted resources to solve scheduling and commercial issues.

  3. Provide sales staff with technical support and cost estimates for specialized field-testing, customer specific bands, and turnkey projects.Provide sales staff with support for the preparation of proposals identifying specific equipment and review-complicated specifications on an as needed basis.Interface with customers and sales staff to ensure that the proper equipment and services are quoted for specialized applications (such as turbine efficiency testing and low-head hydro projects).Attend trade shows and perform sales visit presentations on an as needed basis.

  4. Assist and perform specialized testing based on customer requirements (such as laboratory and turbine efficiency testing).Perform various international and domestic installations and product commissioning on an as-needed basis.

  5. Provide technical support for incoming calls and messages from the field service team, sales team, and sales representatives.Provide field service support for special transducer installation configurations.Provide "over-the-phone" flowmeter operating & maintenance instructions; troubleshooting, diagnosis, and fault analysis for Accusonic customers on an as-needed basis.

  6. Product support of all transducers, sensors and transducer mounting bands.Design and configure customer specific bands and all related appurtenances for efficient transducer installation.Provide cost efficient approaches and/or installation techniques for transducer installations in the field.

  7. Review and reduction of raw field as-built installation data that is received from field personnel (both internal and external).Formally document field as-built data for flowmeter commissioning.

EDUCATION/EXPERIENCE

  1. B.S. Degree in Engineering.

  2. Proven experience managing projects from quoting stage to commissioning stage.

  3. Experience in Field Service management and support activities are a plus.

  4. Flow measurement experience preferred with exposure to water/wastewater/hydro-electric power industries.

SKILLS

  1. Demonstrate project management skills with a bias towards action, excellent organizational skills, verbal and written analytical/problem solving, communication, interpersonal and presentation skills.

  2. Ability to communicate effectively, orally and in writing to technical and non-technical audiences.

  3. Ability to work effectively with all employees and external business contacts while conveying a positive, service-oriented attitude.

  4. Effectively adapt to differing work styles, manage priorities and conflicts.

  5. Ability to maintain confidentiality and discretion and exercise sound business judgment.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

IDEX (NYSE: IEX) is a company that has undoubtedly touched your life in some way. In fact, IDEX businesses make thousands of products that are mission-critical components in everyday activities. Chances are the car you’re driving has a BAND-IT® clamp holding your side airbag safely in place. If you were ever in a car accident, a Hurst Jaws of Life® rescue tool may have saved your life. If you or a family member is battling cancer, your doctor may have tested your DNA in a quest to find the best targeted medicine for you. It’s likely your DNA test was run on equipment that contains components made by our growing IDEX Health & Science team.

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